Ethics

We take our commitments seriously. Even more than our Friday afternoon beer.

Sure, we could wave around dozens of certificates and other credentials to gain your trust. But at the end of the day what matters most is what we believe in and why we do what we do. By working hard and working smart we have helped move the needle for hundreds of organizations. For over 30 years, and still ringing true today, is our passion for supporting communities with the work we do with our clients. We’re betting that good karma will attract a better kind of client that shares our values, and for us that’s just good business. Please see below for dozens of certificates and other credentials.

Professional

Ion's design staff are Professionally Certified Graphic Designers (CGD), and abide by the ethical and sustainability standards of the Society of Graphic Designers of Canada. In keeping with Ion’s core vision of operating with the highest ethical and environmental standards we warranty to our clients that all work produced by Ion is original and will fulfill or exceed the needs of the project brief.

Presidential

Believing in strong communities, both David and Rod (and their staff over the years) have had long volunteer careers serving on various boards for the Society of Graphic Designers of Canada. Both have been National President of the GDC and both have made large contributions to both Canadian and international design communities not just through their own volunteerism, but by donating their company's resources as well. The partners have also served on other design and community executive boards while donating their time and design skills.

Sustainability

When “green” used to be just a colour, Ion worked with numerous organizations to save forests, protect water ways, support at risk people, promote culture and even preserve language. Today, Ion continues to support people and organizations with it’s One Good Idea program with over $150,000 of in-kind donations.

Our Guarantee

We understand that our clients work is highly confidential and, as such, all of our staff members are required to sign a non-disclosure agreement when they are hired at Ion. All our work is managed and stored on secure Canadian servers and abides by Canadian privacy laws. We warranty that all design work is performed by our staff and external suppliers are identified. We pride ourselves not only on the quality of work our firm produces, but on our ability to maintain schedules and budgets and we guarantee we will maintain yours. Open lines of communication are critical to the success of any project, and we employ the latest technologies for online interaction for collaboration. When direct and immediate contact is required, we'll simply pick up the phone or set an in-person meeting.

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